The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 04, 2025
Filed:
Feb. 24, 2023
Jpmorgan Chase Bank, N.a., New York, NY (US);
Joe Vieira, Wilmington, DE (US);
Kam Sat Lee, Westerville, OH (US);
Murali Pingali, New Albany, OH (US);
Michael Cornell, Delaware, OH (US);
Suresh Shetty, Monmouth Junction, NJ (US);
Samer Falah, Staten Island, NY (US);
Ankur Sambhar, Thane West, IN;
JPMORGAN CHASE BANK, N.A., New York, NY (US);
Abstract
Systems and methods for enhanced organizational transparency using a linked activity chain in a ledger are disclosed. In one embodiment, a method may include (1) a back end for an organization comprising at least one computer processor receiving a first communication from a first entity comprising a first customer interaction with the first entity; (2) the back end writing the first communication to a ledger for the organization as a first block in a linked activity chain; (3) the back end receiving a second communication from a second entity comprising a second customer second activity with the second entity; (4) the back end writing the second communication to the ledger for the organization as a second block in the linked activity chain; (5) the back end calculating a summary score for the customer based on the blocks in the linked activity chain.