The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 04, 2025
Filed:
Nov. 14, 2022
American Airlines, Inc., Fort Worth, TX (US);
Sunita Warrier, Flower Mound, TX (US);
Arun Dhanabal, Flower Mound, TX (US);
AMERICAN AIRLINES, INC., Fort Worth, TX (US);
Abstract
A system and method of providing a context-based communication platform includes storing an executable application on a computer readable medium within each remote computer in a plurality of remote computers, wherein when the application is executed the application is associated with an individual user; receiving, at a server and from the application within each remote computer in the plurality of remote computers, user contact data and user context data for each individual user, wherein the user context data includes data regarding at least one of: a role of the individual user; the location of the individual user; and a work assignment of the individual user; storing, in a database that is in communication with the server, the user contact data and user context data for each individual user; receiving, at the server, a communication that includes user context data associated with an intended recipient, the identity of which is unknown, wherein the intended recipient is one of the individual users; and identifying, using the server and the database, the user contact data of the unknown intended recipient based on the user context data associated with the unknown intended recipient.