The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 25, 2025
Filed:
Mar. 09, 2021
Plume Design, Inc., Palo Alto, CA (US);
Nipun Agarwal, Fremont, CA (US);
William J. McFarland, Portola Valley, CA (US);
Yoseph Malkin, San Jose, CA (US);
Na Hyun Ha, Cupertino, CA (US);
Yusuke Sakamoto, San Jose, CA (US);
Sai Venkatraman, Santa Clara, CA (US);
Sandeep Eyyuni, Sunnyvale, CA (US);
Rohit Thadani, San Carlos, CA (US);
Adam Hotchkiss, Dallas, TX (US);
PLUME DESIGN, INC., Palo Alto, CA (US);
Abstract
System and methods include obtaining data, over the Internet, associated with a plurality of Wi-Fi networks each Wi-Fi network having one or more access points and each Wi-Fi network being associated with a customer of one or more service providers; aggregating and filtering the data; analyzing the aggregated and filtered data for a condition of each of the plurality of Wi-Fi networks; determining one or more resolutions for the condition of a Wi-Fi network of the plurality of Wi-Fi networks; and initiating a customer outreach workflow to provide the one or more resolutions to the customer associated with the Wi-Fi network.