The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 25, 2025

Filed:

Aug. 03, 2022
Applicant:

Sap SE, Walldorf, DE;

Inventor:

Natesan Sivagnanam, Karamadai, IN;

Assignee:

SAP SE, Walldorf, DE;

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 3/048 (2013.01); G06F 15/16 (2006.01); G06N 5/00 (2023.01); H04L 29/06 (2006.01); H04L 51/04 (2022.01); H04L 51/18 (2022.01); H04L 51/224 (2022.01);
U.S. Cl.
CPC ...
H04L 51/224 (2022.05); H04L 51/04 (2013.01); H04L 51/18 (2013.01);
Abstract

A method includes receiving by a chat server a client request from a client device communicating with the chat server. The chat server generates a server response that is transmitted to the client device. A nudge repository is searched for a nudge action based on a set of tokens generated from at least a portion of the client request. In response to finding the nudge action, a user cohort to receive the nudge action is determined. A nudge request including the nudge action and the user cohort is generated and transmitted to the chat server. The nudge action is deployed from the chat server to one or more client devices associated with one or more user identifiers in the user cohort. The nudge action is rendered as a nudge at the one or more client devices.


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