The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 25, 2025

Filed:

Apr. 30, 2024
Applicant:

Fmr Llc, Boston, MA (US);

Inventors:

Hua Hao, Dalian, CN;

Tieyi Guo, Frisco, TX (US);

Byung Chun, Kingston, MA (US);

Bing Cui, Dalian, CN;

Sijing Lv, Dalian, CN;

Yong Zou, Dalian, CN;

Assignee:

FMR LLC, Boston, MA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/00 (2019.01); G06F 16/75 (2019.01); G06F 16/78 (2019.01); G06F 16/783 (2019.01);
U.S. Cl.
CPC ...
G06F 16/75 (2019.01); G06F 16/7844 (2019.01); G06F 16/7867 (2019.01);
Abstract

Methods and apparatuses for multimodal enhancement of interactions in conversation service applications include a server that establishes a chat-based communication session between a conversation service application and a client computing device. Query input is captured from a user during the session. The server converts an audio segment corresponding to a video into a video transcript using speech recognition, and determines a transcript portion for the video that is responsive to the query input using a dense passage retriever model. The server selects video frames from the video that correspond to the transcript portion and determines, for the selected frames, a predicted relevancy between the selected frame and the query input. The server generates a response to the query input comprising the selected frames based upon the relevancy. The server transmits the response to the client device for display.


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