The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 18, 2025
Filed:
Oct. 19, 2021
Cisco Technology, Inc., San Jose, CA (US);
Ali Mouline, Cupertino, CA (US);
Christopher Rowen, Santa Cruz, CA (US);
David Guoqing Zhang, Fremont, CA (US);
Francis Anthony Kurupacheril, San Jose, CA (US);
CISCO TECHNOLOGY, INC., San Jose, CA (US);
Abstract
Presented herein are techniques in which a device detecting a phrase spoken in an online collaboration session between a plurality of users, the phrase being spoken by a first user to one or more second users. The device determines that the phrase indicates an issue with a quality of user experience of the online collaboration session, labels a log of metrics associated with the online collaboration session with a time stamp corresponding to a time when the phrase was spoken, to provide a labeled log of metrics; and performs one or more actions to improve the user experience based on detecting the phrase.