The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 18, 2025
Filed:
Jun. 30, 2021
Walmart Apollo, Llc, Bentonville, AR (US);
Priyanka Bhatt, Haryana, IN;
Shankara Bhargava, Santa Clara, CA (US);
Akshay Kumar, Rajasthan, IN;
Neeraj Agrawal, Agra, IN;
Walmart Apollo, LLC, Bentonville, AR (US);
Abstract
A system can receive a first set of data. The first set of data can include information indicating a first set of user sessions and for each of the first set of user sessions having an associated summary and a corresponding agent indicated intent. The system can also, based on the first set of data, determine a set of utterances and for each of the set of utterances a corresponding set of intents. Additionally, the system can receive a second set of data. The second set of data including information indicating a second set of user sessions and for each of the second set of user sessions having an associated determined utterance and corresponding interaction of a user. Moreover, the system can validate a corresponding intent of one or more utterances of the set of utterances, based on the second set of data.