The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 18, 2025
Filed:
Aug. 09, 2022
Applicant:
Capital One Services, Llc, McLean, VA (US);
Inventor:
Isha Chaturvedi, Mountain View, CA (US);
Assignee:
Capital One Services, LLC, McLean, VA (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 40/56 (2020.01);
U.S. Cl.
CPC ...
G06F 40/56 (2020.01);
Abstract
Methods and systems are described herein for efficiently labeling user utterances, which may encompass any communication received from a user within a conversational interaction, and identifying novel user intents for large amounts of data. A machine learning model may be used, which is trained on embeddings of utterance data, and which may employ methods like prototypical networks and hierarchical local binary classification for hierarchical multi-label multi-class classification.