The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 11, 2025
Filed:
Sep. 21, 2022
Quantiphi Inc, Marlborough, MA (US);
Asif Hasan, Marlborough, MA (US);
Kanishk Mehta, Mumbai, IN;
Ankit Arora, Mumbai, IN;
Aarzoo Doshi, Mumbai, IN;
Jeetha P J, Mumbai, IN;
Jyoti Sahoo, Mumbai, IN;
Aditya Sharma, Mumbai, IN;
Bishwajeet Das, Mumbai, IN;
Quantiphi Inc, Marlborough, MA (US);
Abstract
Disclosed is a system and method for managing user interactions with a client device. The method comprises receiving from a telecommunication network, connected to the client device, a session request; processing the session request to determine relay information for routing the session request; transmitting the session request to a trained virtual agent based on the relay information, wherein the trained virtual agent is configured to process the session request to generate a command signal; and transmitting the command signal, via a private exchange mechanism, to the client device to establish the session for user interaction, wherein the data transmission between the client device and the trained virtual agent is based on a predefined protocol.