The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 04, 2025
Filed:
Feb. 16, 2022
Blue Boat Data Inc, New York, NY (US);
Hamed Ahmadi, Burnaby, CA;
Parinaz Vahabzadeh, Albany, NY (US);
Blue Boat Data Inc, New York, NY (US);
Abstract
A system for managing customer feedback regarding a product or service is disclosed, particularly, at a point-of-sale location. The system includes a backend system and a frontend system wherein feedback from a customer regarding the product or service is collected using the frontend system. The feedback is transmitted to the backend system where one or more sales or business hypothesis are generated to present to the customer to acquire further feedback from the customer. One or more action items, such as product offering optimization, marketing campaign customization, and inventory management can be suggested based on the customer response to the generated hypothesis.