The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 04, 2025

Filed:

Feb. 22, 2022
Applicant:

Capital One Services, Llc, McLean, VA (US);

Inventors:

Alexandra Coman, Tysons Corner, VA (US);

Chihyen Yang, Hoboken, NJ (US);

Rui Zhang, New York, NY (US);

Jihoon Jay Song, Fairfax, VA (US);

Assignee:

CAPITAL ONE SERVICES, LLC, McLean, VA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 40/35 (2020.01); G06F 16/332 (2019.01); G06F 40/279 (2020.01); G06N 3/04 (2023.01); G06N 3/084 (2023.01);
U.S. Cl.
CPC ...
G06F 40/35 (2020.01); G06F 16/3329 (2019.01); G06F 40/279 (2020.01); G06N 3/04 (2013.01); G06N 3/084 (2013.01);
Abstract

Methods and systems are described for generating dynamic conversational responses sensitive to different emotional contexts using machine learning models. The dynamic conversational responses may be generated in real time and reflect the likely emotional context by detecting socially close entities and events in user input.


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