The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 28, 2025

Filed:

Apr. 04, 2023
Applicant:

Twilio Inc., San Francisco, CA (US);

Inventor:

Patrick Malatack, San Francisco, CA (US);

Assignee:

Twilio Inc., San Francisco, CA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04W 40/02 (2009.01); H04L 41/5051 (2022.01); H04L 45/745 (2022.01); H04W 8/26 (2009.01); H04W 12/06 (2021.01); H04W 60/00 (2009.01); H04L 9/40 (2022.01); H04L 45/74 (2022.01); H04W 88/06 (2009.01);
U.S. Cl.
CPC ...
H04W 40/02 (2013.01); H04L 41/5051 (2013.01); H04L 45/745 (2013.01); H04W 8/26 (2013.01); H04W 12/06 (2013.01); H04W 60/00 (2013.01); H04W 60/005 (2013.01); H04L 45/74 (2013.01); H04L 63/08 (2013.01); H04W 88/06 (2013.01);
Abstract

Systems and methods for a multi-tenant communication platform. A method includes receiving, through an application programming interface (API), an inbound communication request identifying a communication endpoint, analyzing the inbound communication request to identify a transport protocol, selecting a routing option of the transport protocol, transforming the communication content to a format that is compatible with the selected routing option of the transport protocol and a mode of communication associated with the selected routing option, and transmitting the transformed communication content to the destination endpoint on the selected routing option.


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