The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 28, 2025
Filed:
Mar. 09, 2022
Adp, Inc., Roseland, NJ (US);
Uday Kumar Reddy Gangireddy, Cumming, GA (US);
ADP, Inc., Roseland, NJ (US);
Abstract
Aspects of the present disclosure relate generally to chatbot performance and, more particularly, to periodically refreshing chatbots from timeline analytics of user online conversations to improve performance. In embodiments, a method includes: receiving, by a computing device, a plurality of conversation transcripts generated from a plurality of versions of a chatbot; determining, by the computing device, a plurality of changes of a plurality of attributes of intents between the plurality of the versions of the chatbot; identifying, by the computing device, at least one intent to update from the plurality of changes of the plurality of attributes of the intents to improve performance of the chatbot; and generating, by the computing device, another version of the chatbot that includes the at least one intent updated from the plurality of changes of the plurality of attributes of the intents to improve the performance of the chatbot.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile