The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 28, 2025
Filed:
Jun. 28, 2023
Jpmorgan Chase Bank, N.a., New York, NY (US);
JPMORGAN CHASE BANK, N.A., New York, NY (US);
Abstract
A method and a system for providing a natural language processing based virtual assistant for a technical support are disclosed. The method includes receiving at least one query from at least one entity. Next, the method includes analyzing the at least one query. Next, the method includes retrieving, from a database, a plurality of queries along with a corresponding resolution based on the analysis of the at least one query. Next, the method includes displaying, via a display, the plurality of queries along with the corresponding resolution to the at least one entity. Thereafter, the method includes receiving feedback on the plurality of queries displayed to the at least one entity along with the corresponding resolution.