The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 21, 2025

Filed:

Jan. 30, 2020
Applicant:

Nippon Telegraph and Telephone Corporation, Tokyo, JP;

Inventors:

Masaru Sakai, Tokyo, JP;

Satoshi Kondo, Tokyo, JP;

Kensuke Takahashi, Tokyo, JP;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/20 (2023.01); G06Q 10/0639 (2023.01);
U.S. Cl.
CPC ...
G06Q 10/20 (2013.01); G06Q 10/06398 (2013.01);
Abstract

Visibility of a message transmitted from a maintenance object system is improved. A maintenance person support deviceincludes: a storage deviceconfigured to store distribution rule datain which a category of a message received from a processing unitand an action name of an action corresponding to the message are associated with each other, and action definition datain which the action name and a channel corresponding to the category as execution contents of the action are associated with each other; a message transmission/reception unitconfigured to receive a message from the processing unit; an action execution unitconfigured to acquire the action name corresponding to the category of the message from the distribution rule dataand acquire the execution contents corresponding to the acquired action name from the action definition data; and a user interface control unitconfigured to display the message to the channel specified by the acquired execution contents.


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