The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 14, 2025
Filed:
Apr. 22, 2022
International Business Machines Corporation, Armonk, NY (US);
Jatin Ganhotra, Jersey City, NJ (US);
Nathaniel Mills, Coventry, CT (US);
Chulaka Gunasekara, New Hyde Park, NY (US);
Kshitij Fadnis, Astoria, NY (US);
Sachindra Joshi, Gurgaon, IN;
Luis A. Lastras-Montano, Cortlandt Manor, NY (US);
INTERNATIONAL BUSINESS MACHINES CORPORATION, Armonk, NY (US);
Abstract
A method, computer system, and a computer program for conducting a conversational search. In one embodiment, the method includes monitoring a dialogue involving at least one user and capturing user utterances provided during the dialogue. These user utterances are then analyzed and classified according to the context of the dialogue. The dialogue is intervened upon the determination that a user needs additional information and/or upon execution of an action on behalf of the user and based on the plurality of user utterances and context. The Required information may be provided back to the user using Documentation Recommendation Module. The Documentation Recommendation Module determines a valid resource recommendation as determined by a combination of the context and a resource that includes additional information.