The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 07, 2025
Filed:
Apr. 28, 2022
Optum, Inc., Minnetonka, MN (US);
Suman Roy, Bangalore, IN;
Thomas G. Sullivan, St. Paul, MN (US);
Vijay Varma Malladi, Hyderabad, IN;
Matthew J. Stewart, Plymouth, MN (US);
Abraham Gebru Tesfay, Eden Prairie, MN (US);
Gaurav Ranjan, Bangalore, IN;
Optum, Inc., Minnetonka, MN (US);
Abstract
Various embodiments of the present invention provide methods, apparatus, systems, computing devices, computing entities, and/or the like for performing natural language processing operations using a hybrid reason code prediction machine learning framework. Certain embodiments of the present invention utilize systems, methods, and computer program products that perform natural language processing using a hybrid reason code prediction machine learning framework that comprises one or more of the following: (i) a hierarchical transformer machine learning model, (ii) an utterance prediction machine learning model, (iii) an attention distribution generation machine learning model, (iv) an utterance-code pair prediction machine learning model, and (v) a hybrid prediction machine learning model.