The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 07, 2025

Filed:

Aug. 01, 2023
Applicant:

Bank of America Corporation, Charlotte, NC (US);

Inventor:

Sandeep Verma, Gurugram, IN;

Assignee:

Bank of America Corporation, Charlotte, NC (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 3/16 (2006.01); G02B 27/01 (2006.01); G06F 40/232 (2020.01);
U.S. Cl.
CPC ...
G06F 40/232 (2020.01); G02B 27/017 (2013.01); G06F 3/167 (2013.01); G02B 2027/0178 (2013.01);
Abstract

Systems and methods for autofilling and autocorrecting an AI supported UI form text field via smart glasses are provided. The data autofillted and autocorrected may be identification data, including account numbers and user IDs. The smart glasses may work together with a conversation tracking application and a smart glasses UI. Methods may include prompting agents based on real-time conversational analysis with context clues and texts to assist and maintain customer eye contact. Methods may further include capturing segments of data within conversational analysis and storing the segments of data in memory on the smart glasses. Methods may further include updating smart glasses UI form text fields based on AI supported autocorrection from real-time conversation, by autofilling the segment of data in the smart glasses UI form text fields.


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