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The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Patent No.:

US 12183332 B1

PDFFull Text
Date of Patent:
Dec. 31, 2024

Filed:

May. 02, 2023

Unsupervised automated extraction of conversation structure from recorded conversations

Applicant:

Gong.io Ltd, Ramat Gan, IL;

Inventors:

Inbal Horev, Ra'anana, IL;

Eilon Reshef, Tel Aviv, IL;

Omri Allouche, Tel Aviv, IL;

Yoav Madorsky, Tel Aviv, IL;

Hanan Shteingart, Herzliya, IL;

Assignee:

GONG.IO LTD., Ramat Gan, IL;

Attorney:

MEITAR PATENTS LTD.

Primary Examiner:

Richard Z Zhu

Int. Cl.
CPC ...
G10L 15/22 (2006.01); G10L 15/04 (2013.01); G10L 15/18 (2013.01); G10L 15/197 (2013.01); G06F 40/30 (2020.01); G10L 15/183 (2013.01);
U.S. Cl.
CPC ...
G10L 15/197 (2013.01); G10L 15/04 (2013.01); G10L 15/18 (2013.01); G10L 15/22 (2013.01); G06F 40/30 (2020.01); G10L 15/1815 (2013.01); G10L 15/1822 (2013.01); G10L 15/183 (2013.01);
Abstract

A method for information processing includes computing, over a corpus of conversations, a conversation structure model including (i) a sequence of conversation parts having a defined order, and (ii) a probabilistic model defining each of the conversation parts. For a given conversation, a segmentation of the conversation is computed based on the computed conversation structure model. Action is taken on the given conversation according to the segmentation.

Find Patent Forward Citations

Horev, Inbal. (2024). Unsupervised automated extraction of conversation structure from recorded conversations (U.S. Patent No. 12183332). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/12183332

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

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