The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 31, 2024

Filed:

Aug. 12, 2021
Applicant:

Capital One Services, Llc, McLean, VA (US);

Inventors:

Michael Mossoba, Great Falls, VA (US);

Abdelkader M′Hamed Benkreira, Brooklyn, NY (US);

Joshua Edwards, Philadelphia, PA (US);

Assignee:

Capital One Services, LLC, McLean, VA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 40/117 (2020.01); G06F 40/169 (2020.01); H04L 51/02 (2022.01); H04L 51/046 (2022.01);
U.S. Cl.
CPC ...
G06F 40/117 (2020.01); G06F 40/169 (2020.01); H04L 51/02 (2013.01); H04L 51/046 (2013.01);
Abstract

A system and method of establishing a communication session is disclosed herein. A computing system receives, from a client device, a content item comprising text-based content. The computing system generates a mark-up version of the content item by identifying one or more characters in the text-based content and a relative location of the one or more characters in the content item. The computing system receives, from the client device, an interrogatory related to the content item. The computing system analyzes the mark-up version of the content item to identify an answer to the interrogatory. The computing system generates a response message comprising the identified answer to the interrogatory. The computing system transmits the response message to the client device.


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