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The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Patent No.:

US 12177100 B1

PDFFull Text
Date of Patent:
Dec. 24, 2024

Filed:

Feb. 01, 2023

Analysis of system conditions from endpoint status information

Applicant:

8x8, Inc., Campbell, CA (US);

Inventors:

Zhishen Liu, Campbell, CA (US);

Bryan R. Martin, Campbell, CA (US);

Assignee:

8x8, Inc., Campbell, CA (US);

Attorney:

Crawford Maunu PLLC

Primary Examiner:

Ranodhi Serrao

Int. Cl.
CPC ...
H04L 43/0811 (2022.01); H04L 41/0631 (2022.01); H04L 43/16 (2022.01); H04L 43/50 (2022.01); H04L 65/10 (2022.01); H04L 65/1104 (2022.01); H04L 65/80 (2022.01); H04L 67/10 (2022.01); H04L 67/30 (2022.01); H04L 67/303 (2022.01); H04L 67/55 (2022.01); H04L 69/40 (2022.01);
U.S. Cl.
CPC ...
H04L 43/0811 (2013.01); H04L 41/065 (2013.01); H04L 43/16 (2013.01); H04L 43/50 (2013.01); H04L 65/1013 (2013.01); H04L 65/1104 (2022.05); H04L 65/80 (2013.01); H04L 67/10 (2013.01); H04L 67/30 (2013.01); H04L 67/303 (2013.01); H04L 67/55 (2022.05); H04L 69/40 (2013.01);
Abstract

A system includes Session-Initiation-Protocol (SIP) servers that provide services for a respective set of endpoints. A monitor server can receive connectivity status of the respective set of endpoints based on registration status provided by the endpoints to the SIP servers. Based upon the received connectivity status, endpoints having connectivity problems are parsed into one or more subgroups. Potential problem sources are identified for the connectivity problems of the parsed endpoints. For each of the subgroups, the monitor server determines whether the subgroup exceeds a corresponding trigger threshold. In response a corresponding trigger threshold being exceeded, an action profile specifying an entity is accessed. A notification is transmitted to the entity.

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