The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 24, 2024

Filed:

Jul. 01, 2023
Applicant:

Snap-on Incorporated, Kenosha, WI (US);

Inventors:

Patrick S. Merg, Hollister, CA (US);

Jacob G. Foreman, Hollister, CA (US);

Assignee:

Snap-on Incorporated, Kenosha, WI (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G07C 5/08 (2006.01); G06Q 10/06 (2023.01); G06Q 10/08 (2023.01); G07C 5/00 (2006.01); G07C 5/02 (2006.01); H04L 67/12 (2022.01); G01M 17/00 (2006.01);
U.S. Cl.
CPC ...
G07C 5/0808 (2013.01); G06Q 10/06 (2013.01); G06Q 10/08 (2013.01); G07C 5/008 (2013.01); G07C 5/02 (2013.01); G07C 5/08 (2013.01); H04L 67/12 (2013.01); G07C 2205/02 (2013.01);
Abstract

A method performed by a first computing system includes receiving, from a second computing system, a message identifying a symptom of a first vehicle; and sending a repair tip to the second computing system. The repair tip includes a first phrase describing a first procedure performed on a second vehicle that exhibited the symptom, wherein the first procedure performed on the second vehicle yielded a result insufficient to determine that a component of the second vehicle associated with the symptom is defective. The repair tip also includes a second phrase describing a second procedure performed on a given vehicle, wherein the given vehicle is either (i) the second vehicle or (ii) a third vehicle that also exhibited the symptom, wherein the second procedure performed on the given vehicle yielded a result sufficient to determine that a component of the given vehicle associated with the symptom is defective.


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