The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 24, 2024

Filed:

Apr. 12, 2022
Applicant:

Bank of America Corporation, Charlotte, NC (US);

Inventors:

Meredith McIntosh Majusiak, Avondale, PA (US);

Keelyn Griffin, Newark, DE (US);

Brian J. Kehner, Wilmington, DE (US);

Assignee:

BANK OF AMERICA CORPORATION, Charlotte, NC (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 30/00 (2023.01); G06Q 10/0637 (2023.01); G06Q 30/018 (2023.01); G06Q 30/0201 (2023.01); G06Q 30/0282 (2023.01);
U.S. Cl.
CPC ...
G06Q 30/0282 (2013.01); G06Q 10/0637 (2013.01); G06Q 30/018 (2013.01); G06Q 30/0201 (2013.01);
Abstract

Embodiments of the invention are directed to a system, method, or computer program product for multi-channel cognitive resource application integration for digital onboard landing across platforms. The system allows the user a wholistic business outlook view for visualization and application of an onboarding journey leveraging artificial intelligence associated with the multi-channel cognitive resource platform to aid in onboarding and the push/pull dynamic timing. The system generates and integrates a direct contact within a contact list on a user device for direct linkage to the provider.


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