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The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Patent No.:

US 12167174 B1

PDFFull Text
Date of Patent:
Dec. 10, 2024

Filed:

Dec. 02, 2020

Methods and systems for automating hospitality workflows

Applicant:

Charter Communications Operating Llc, St. Louis, MO (US);

Inventor:

Wael Guibene, Parker, CO (US);

Assignee:

CHARTER COMMUNICATIONS OPERATING, LLC, St. Louis, MO (US);

Attorney:

Brandon N. Sklar

Primary Examiner:

Rowina J Cattungal

Int. Cl.
CPC ...
H04N 7/18 (2006.01); G06F 18/21 (2023.01); G06F 18/24 (2023.01); G06K 7/10 (2006.01); G06K 7/14 (2006.01); G06N 3/08 (2023.01); G06Q 10/10 (2023.01); G06V 20/40 (2022.01); G06V 40/10 (2022.01); G07C 9/00 (2020.01); H04N 23/60 (2023.01); G06Q 10/02 (2012.01);
U.S. Cl.
CPC ...
H04N 7/188 (2013.01); G06F 18/21 (2023.01); G06F 18/24 (2023.01); G06K 7/1095 (2013.01); G06K 7/1417 (2013.01); G06N 3/08 (2013.01); G06Q 10/103 (2013.01); G06V 20/41 (2022.01); G06V 40/10 (2022.01); G07C 9/00904 (2013.01); H04N 23/60 (2023.01); G06Q 10/02 (2013.01);
Abstract

A method for managing a hospitality workflow in a hotel, comprises imaging a region in front of a hotel room door on a checkout day, after the hotel room door is opened, by a camera. An image of the region is analyzed for the presence of a person and the image is analyzed for the presence of a bag, by a processing device. It is determined whether a guest checked out of the room based on the detection of the person and the detection of the bag. If it is determined that the guest checked out, the housekeeping department may be informed that the guest checked out, enabling quicker cleaning of a vacated room. A door lock system including the camera and a check-in procedure comprising reading QR code image on a guest's smart device by the camera, for example, are also disclosed.

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