The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 10, 2024

Filed:

Mar. 11, 2022
Applicant:

Tredence Inc., San Jose, CA (US);

Inventors:

Ankush Chopra, Karnataka, IN;

Aravind Chandramouli, Karnataka, IN;

Ashutosh Rajesh Kothiwala, Gujarat, IN;

Shiven Purohit, Rajasthan, IN;

Siddharth Shukla, Delhi, IN;

Shubham Pandey, Uttarakhand, IN;

Soumendra Mohanty, Karnataka, IN;

Assignee:

TREDENCE INC., San Jose, CA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06Q 30/0282 (2023.01); G06F 40/289 (2020.01); G06F 40/30 (2020.01); G06Q 10/0639 (2023.01); G06Q 30/0203 (2023.01);
U.S. Cl.
CPC ...
G06Q 30/0282 (2013.01); G06F 40/289 (2020.01); G06F 40/30 (2020.01); G06Q 30/0203 (2013.01); G06Q 10/06393 (2013.01);
Abstract

An analytics system receives, from a client computing device, a request to generate a presentation. The analytics system accesses one or more feedback datasets of feedback data. The feedback data comprises unstructured data available from multiple data stores. The analytics system generates, for each feedback dataset, a respective feedback text and a respective sentiment score indicating a degree of negativity associated with the respective feedback text. For a combination of a plurality of generated feedback texts, the analytics system selects a set of themes based at least on a plurality of generated sentiment scores. Each sentiment score of the plurality of generated sentiment scores is associated with one of the plurality of generated feedback texts. The analytics system generates a presentation file that indicates the set of themes. The analytics system causes the presentation file to be transmitted to the client computing device.


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