The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 03, 2024

Filed:

Jan. 31, 2022
Applicant:

Zoom Video Communications, Inc., San Jose, CA (US);

Inventors:

Shania Asadipour, San Jose, CA (US);

Xingzhi Luo, Sunnyvale, CA (US);

Assignee:

Zoom Video Communications, Inc., San Jose, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 65/80 (2022.01); H04L 65/403 (2022.01);
U.S. Cl.
CPC ...
H04L 65/80 (2013.01); H04L 65/403 (2013.01);
Abstract

One example method includes receiving, at a client, a plurality of real time performance measures associated with a currently-active video conference executing in a video conference application, determining, at the client, based on one or more of the plurality of real time performance measures or a user input, the presence of a fault associated with the currently-active video conference, determining, at the client, a plurality of potential causes of the fault based at least in part on the plurality of real time performance measures, providing, at the client, a notification of the presence of the fault to the user; and generating, at the client, a suggested action to alleviate the fault in real time, the suggested action based at least in part on the plurality of potential causes of the fault.


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