The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 03, 2024
Filed:
Jul. 20, 2023
Wheel Health Inc., Austin, TX (US);
Daniel Paul Hunter, Austin, TX (US);
Edward Blake Mitchell, Austin, TX (US);
Michelle Davey, Austin, TX (US);
WHEEL HEALTH INC., Austin, TX (US);
Abstract
In an embodiment, a method is performed by a middleware computing platform and includes maintaining an active user pool comprising a plurality of servicing users. The method also includes exposing a service request interface to a plurality of user-to-user service platforms. The plurality of user-to-user platforms provide independent computing environments that separately execute user-to-user service workflows for requesting users. The method further includes receiving, via the service request interface, a plurality of service requests each from one of the plurality of user-to-user service platforms. In addition, the method includes automatically assigning one or more of the plurality of service requests to a target servicing user of the plurality of servicing users based at least in part on information associated with the service request and availability of the target servicing user. The method also includes exposing a service provider interface to the target servicing user. Furthermore, the method includes displaying, on the service provider interface, one or more service events respectively corresponding to the one or more assigned service requests.