The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 26, 2024

Filed:

Sep. 25, 2020
Applicant:

Vocollect, Inc., Pittsburgh, PA (US);

Inventors:

Ranganathan Srinivasan, Bangalore, IN;

Rekula Dinesh, Bangalore, IN;

Kaushik Hazra, Bangalore, IN;

Duff H. Gold, Apollo, PA (US);

Assignee:

VOCOLLECT, INC., Pittsburgh, PA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G10L 15/22 (2006.01); G06N 20/00 (2019.01); G06Q 10/0633 (2023.01); G10L 15/06 (2013.01); G10L 15/08 (2006.01); G10L 15/18 (2013.01);
U.S. Cl.
CPC ...
G10L 15/22 (2013.01); G06N 20/00 (2019.01); G06Q 10/0633 (2013.01); G10L 15/063 (2013.01); G10L 15/1815 (2013.01); G10L 15/1822 (2013.01); G10L 2015/088 (2013.01); G10L 2015/223 (2013.01);
Abstract

A voice controlled apparatus for performing a workflow operation is described. The voice controlled apparatus can include a microphone, a speaker, and a processor. In some examples, the voice controlled apparatus can generate, via the speaker, a voice prompt associated with a task of a workflow and identify, via the microphone, a voice response received from a worker. In this regard, the voice prompt and the voice response can be a part of a voice dialogue. Further, the processor of the voice controlled apparatus can identify a performance status associated with the execution of the task, before providing a next voice prompt subsequent to the voice prompt. In this aspect, the performance status can be identified based on analyzing the voice dialogue using a machine learning model. Furthermore, the voice controlled apparatus can generate a message including a suggestion to improve the performance status of the task.


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