The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 26, 2024

Filed:

Sep. 27, 2021
Applicant:

Hitachi, Ltd., Tokyo, JP;

Inventors:

Hayato Akiyama, Tokyo, JP;

Akira Matsui, Tokyo, JP;

Assignee:

HITACHI, LTD., Tokyo, JP;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 9/455 (2018.01);
U.S. Cl.
CPC ...
G06F 9/45558 (2013.01); G06F 2009/45591 (2013.01); G06F 2009/45595 (2013.01);
Abstract

There is provided a remote work supporting apparatus and method capable of checking work content of each operator and thereby supporting remote work while preventing the occurrence of human errors. A remote work supporting system for supporting work for a target computer apparatus to be executed remotely by a plurality of operators, and a remote work supporting method executed by the remote work supporting system are designed to: create virtual machines for providing a virtual computer environment for the target computer apparatus by respectively associating the virtual machines with the respective operators and provide each of the created virtual machines to each of the corresponding operators; and monitor respective pieces of work content regarding the virtual machines corresponding to the respective operators, presume correct work content from among the respective pieces of work content, and cause the presumed work content to be reflected in the target computer apparatus.


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