The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 26, 2024
Filed:
Sep. 17, 2021
Applicant:
Verint Americas Inc., Alpharetta, GA (US);
Inventors:
Ian Beaver, Spokane, WA (US);
Xinyu Chen, Spokane, WA (US);
Assignee:
VERINT AMERICAS INC., Alpharetta, GA (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 40/40 (2020.01); G06F 18/2323 (2023.01); G06F 40/289 (2020.01);
U.S. Cl.
CPC ...
G06F 40/40 (2020.01); G06F 18/2323 (2023.01); G06F 40/289 (2020.01);
Abstract
An analysis platform combines unsupervised and semi-supervised approaches to quickly surface and organize relevant user intentions from conversational text (e.g., from natural language inputs). An unsupervised and semi-supervised pipeline is provided that integrates the fine-tuning of high performing language models via a language models fine-tuning module, a distributed KNN-graph building method via a KNN-graph building module, and community detection techniques for mining the intentions and topics from texts via an intention mining module.