The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 26, 2024
Filed:
Nov. 21, 2022
Bank of America Corporation, Charlotte, NC (US);
Durga Prasad Kutthumolu, Telangana, IN;
Saravana Kumar Pd, Telangana, IN;
Ramaswamy M, Tamilnadu, IN;
Sakshi Bakshi, New Delhi, IN;
Sreekanth Raghuveer Maringanti, Sanath Nagar, IN;
Ramakanth Bachu, Telangana, IN;
BANK OF AMERICA CORPORATION, Charlotte, NC (US);
Abstract
Systems, computer program products, and methods are described herein for intelligent exception handling within a distributed network environment. The present disclosure is configured to receive an incidence of a first exception associated with a network interaction; extract information associated with the first exception; determine, via a machine learning (ML) subsystem, a first exception category associated with the first exception based on at least the information associated with the exception; retrieve, from a repository, a first set of actions associated with the first exception category, wherein the first set of actions are configured to resolve the first exception; and in response, execute the first set of actions.