The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 19, 2024
Filed:
Jan. 14, 2022
Dell Products L.p., Round Rock, TX (US);
Gregory Michael Ramsey, Seattle, WA (US);
Elizabeth Anne Toth, Templeton, MA (US);
Bijan Kumar Mohanty, Austin, TX (US);
Damon Sonnenberg, Franklin, TN (US);
Karen Lee Jones, Austin, TX (US);
Sushma Punugubati, Aubrey, TX (US);
Dell Products L.P., Round Rock, TX (US);
Abstract
In one aspect, an example methodology implementing the disclosed techniques includes receiving information regarding a customer to onboard to a managed service and determining one or more relevant features from the information regarding the customer, the one or more relevant features correlated with historical onboarding times. The method also includes determining, using a machine learning (ML) model, an expected time to onboard the customer to the managed service based on the one or more relevant features.