The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 19, 2024
Filed:
Aug. 14, 2019
Nippon Telegraph and Telephone Corporation, Tokyo, JP;
NIPPON TELEGRAPH AND TELEPHONE CORPORATION, Tokyo, JP;
Abstract
Disclosed is a search result display device () comprising: a regard prediction unit () configured to predict, from a dialogue between a customer and a service person, a regard of the customer; a keyword extraction unit () configured to extract a keyword from the regard; and a display controller () configured to cause a display () to display the dialogue and a search result obtained from the database () with the keyword as a search query, wherein when a string has been designated by the service person, the display controller () causes the display () to display a search result obtained from the database () using a search query that incorporates the string, until a search result automatic update instruction is given by the service person.