The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 12, 2024

Filed:

Apr. 03, 2023
Applicant:

8x8, Inc., Campbell, CA (US);

Inventors:

Arunim Samat, Campbell, CA (US);

Soumyadeb Mitra, Campbell, CA (US);

Vijai Gandikota, Campbell, CA (US);

Manu Mukerji, Campbell, CA (US);

Solomon Fung, Campbell, CA (US);

Assignee:

8x8, Inc., Campbell, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/00 (2024.01); G10L 15/18 (2013.01); H04M 3/436 (2006.01); H04M 3/51 (2006.01); H04M 3/523 (2006.01); G10L 15/08 (2006.01);
U.S. Cl.
CPC ...
H04M 3/5235 (2013.01); G10L 15/1815 (2013.01); H04M 3/4365 (2013.01); H04M 3/5175 (2013.01); H04M 3/5191 (2013.01); H04M 3/5237 (2013.01); G10L 2015/088 (2013.01); H04M 2203/2072 (2013.01);
Abstract

Apparatuses and methods concerning providing a data-communications virtual assistant are disclosed. As an example, one apparatus includes a data-communications server. The data communications server is configured to process user-data-communication between a client station and another client station participating in data-communications via the data-communications server, where each client station is associated with one client entity. The server is also configured to identify a context for each user-data-communication between the client station and the other client station, where the context corresponds to at least one communications-specific characteristic associated with the user-data-communication.


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