The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 12, 2024

Filed:

Feb. 20, 2020
Applicant:

Grey Wall Software Llc, New Haven, CT (US);

Inventors:

Sukh Grewal, New Haven, CT (US);

Keith Basile, Cheshire, CT (US);

Geoffrey Baum, Milford, CT (US);

Daniel Dormont, Fairfield, CT (US);

Tamas Simon, New Haven, CT (US);

Assignee:

GREY WALL SOFTWARE LLC, New Haven, CT (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 1/7243 (2021.01); G06F 40/289 (2020.01); G06N 20/00 (2019.01); G06Q 10/107 (2023.01); H04L 51/216 (2022.01); H04L 51/52 (2022.01);
U.S. Cl.
CPC ...
H04M 1/7243 (2021.01); G06F 40/289 (2020.01); G06N 20/00 (2019.01); G06Q 10/107 (2013.01); H04L 51/216 (2022.05); H04L 51/52 (2022.05);
Abstract

Described herein is a messaging analytics system for automatically capturing, analyzing, and displaying messaging data. The messaging analytics system includes a processor configured to: receive form definitions from an admin computer device; generate a form based on the form definitions; receive messaging data; extract, from the messaging data, the at least one messaging data element specified by the form definitions; store the at least one extracted messaging data element in the form; generate, the at least one type of messaging analytics specified in the form definitions; store the generated at least one type of messaging analytics in the form; generate, based on the at least one messaging data element and the at least one type of messaging analytics, the at least one messaging display specified in the form definitions; store the generated at least one messaging display in the form; and display the form on a user computing device.


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