The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 12, 2024
Filed:
Jun. 30, 2023
Oracle International Corporation, Redwood Shores, CA (US);
Vivek Kumar, Austin, TX (US);
ORACLE INTERNATIONAL CORPORATION, Redwood Shores, CA (US);
Abstract
Systems, methods, and other embodiments associated with a bot communication system for communicating between channels and bots are described. In one embodiment, a system includes a bot manager configured to provide communication between an individual bot from a plurality of bots and a target channel of a plurality of channels. The bot manager is configured to process a bot response from the individual bot to the target channel by at least: identifying channel configuration metadata from a channel metadata repository that defines a channel dependent format for communicating data with the target channel; converting the bot response to the channel dependent format associated with the target channel including formatting data components from the bot response according to the channel configuration metadata of the target channel; and transmitting, via a network connection, the converted bot response to the target channel in the channel dependent format of the target channel.