The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 12, 2024

Filed:

Oct. 25, 2022
Applicant:

Salesforce.com, Inc., San Francisco, CA (US);

Inventors:

Rebecca Greenberg, San Francisco, CA (US);

David Louie, Palo Alto, CA (US);

Mattia Padovani, San Francisco, CA (US);

Darpan Dhamija, Santa Clara, CA (US);

Assignee:

Salesforce, Inc., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 51/02 (2022.01); G06Q 30/0241 (2023.01); H04L 51/23 (2022.01); G06F 40/186 (2020.01);
U.S. Cl.
CPC ...
H04L 51/02 (2013.01); G06Q 30/0277 (2013.01); H04L 51/23 (2022.05); G06F 40/186 (2020.01);
Abstract

Systems and methods for configuring an email engine associated with sequences of engagements are described. The email engine is associated with a first sequence of engagements and a second sequence of engagements. The email engine is configured to be activated based on completion of the first sequence of engagements. The email engine may be configured to generate and send an email to an email recipient based on a set of parameters unique to the email recipient and based on one or more government regulations. When the sending of the email is prevented because of the set of parameters or the government regulations, an error notification may be generated, and the second sequence of engagements may not be activated.


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