The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 05, 2024
Filed:
Mar. 21, 2022
Zscaler, Inc., San Jose, CA (US);
Prasannakumar Jobigenahally Malleshaiah, San Jose, CA (US);
Satish Kalipatnapu, Alpharetta, GA (US);
Chakkaravarthy Periyasamy Balaiah, San Jose, CA (US);
Javier Rodriguez Gonzalez, San Jose, CA (US);
Jay Makwana, Bangalore, IN;
Sandeep Kamath, Sunnyvale, CA (US);
Pankaj Chhabra, Surrey, CA;
Zscaler, Inc., San Jose, CA (US);
Abstract
Systems and methods include monitoring user experience of one or more users accessing any of the Internet, cloud applications, and private applications; determining a user experience score for the one or more users; responsive to detecting a low user experience score for a user, performing one or more analyses on the user experience of the user; and determining a root cause of the low user experience score based on the one or more analyses. The systems and methods can include determining a remedial action for the user based on the root cause.