The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 05, 2024

Filed:

Apr. 20, 2022
Applicant:

Dell Products L.p., Round Rock, TX (US);

Inventors:

Bijan Kumar Mohanty, Austin, TX (US);

Dhilip Kumar, Bangalore, IN;

Sujit Kumar Sahoo, Bangalore, IN;

Hung Dinh, Austin, TX (US);

Assignee:

Dell Products L.P., Round Rock, TX (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 30/00 (2023.01); G06N 3/08 (2023.01); G06Q 30/012 (2023.01); G06Q 30/014 (2023.01);
U.S. Cl.
CPC ...
G06Q 30/012 (2013.01); G06N 3/08 (2013.01); G06Q 30/014 (2013.01);
Abstract

In one aspect, an example methodology implementing the disclosed techniques includes, by a product subscription service, receiving information regarding a hardware asset being returned at an end of a subscription and predicting, using a first machine learning (ML) model, whether the hardware asset has reached EOL. The method also includes, responsive to predicting that the hardware asset has reached EOL, creating, by the product subscription service, a work order to dispatch an eco-partner. The method may further include, by the product subscription service, responsive to predicting that the hardware asset has not reached EOL, predicting, using a second ML model, one or more new subscription orders matching the hardware asset and recommending the one or more matching new subscription orders as possible fits for the hardware asset.


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