The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 29, 2024

Filed:

Mar. 31, 2021
Applicant:

Amazon Technologies, Inc., Seattle, WA (US);

Inventors:

Rama Krishna Sandeep Pokkunuri, Redmond, WA (US);

Roger Scott Jenke, Seattle, WA (US);

Harshal Pimpalkhute, Redmond, WA (US);

Yahor Pushkin, Redmond, WA (US);

Swapandeep Singh, Sammamish, WA (US);

Vasanth Philomin, Seattle, WA (US);

Ganesh Kumar Gella, Redmond, WA (US);

Assignee:

Amazon Technologies, Inc., Seattle, WA (US);

Attorneys:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06Q 50/12 (2012.01); G06N 20/00 (2019.01);
U.S. Cl.
CPC ...
G06Q 50/12 (2013.01); G06N 20/00 (2019.01);
Abstract

Using a first set of machine learning models, a communication from a user of a restaurant is analyzed at an order coordinator linked via a network to resources of an order management service at a provider network. A response to the communication is prepared using another set of models at the provider network and presented to the user. An order of the user for one or more restaurant menu items is fulfilled, based at least partly on analysis of a second communication received from the user after the response is presented.


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