The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 29, 2024
Filed:
Jun. 29, 2021
Atlassian Pty Ltd., Sydney, AU;
Atlassian Inc., San Francisco, CA (US);
Christopher Mann, Sydney, AU;
Benjamin Wong, Sydney, AU;
ATLASSIAN PTY LTD., Sydney, AU;
ATLASSIAN US, INC., San Francisco, CA (US);
Abstract
Described herein is a computer implemented method comprising: receiving, at an information technology service management (ITSM) system, a Practice Action request, the Practice Action request referencing a Practice, the Practice providing one or more selectively enablable Capabilities to a project created in the ITSM system; the ITSM system querying an issues database associated with the project; the ITSM system receiving a result set of candidate issues in response to the query; and the ITSM system modifying one or more of the candidate requests using the referenced Practice.