The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 22, 2024

Filed:

May. 16, 2022
Applicant:

Truist Bank, Charlotte, NC (US);

Inventors:

David Wright, Roswell, GA (US);

David Pham, Acworth, GA (US);

Adam Thomas Lewis, Mechanicsville, VA (US);

Assignee:

TRUIST BANK, Charlotte, NC (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 30/0207 (2023.01); G06N 20/00 (2019.01);
U.S. Cl.
CPC ...
G06Q 30/0236 (2013.01); G06Q 30/0212 (2013.01); G06Q 30/0224 (2013.01); G06N 20/00 (2019.01);
Abstract

A system for guiding interactions with a user device requests a response from a plurality of users, stores the response as response data forming a subset of a personal data set of each of the responding users, and generates a predictive model during training of a machine learning program utilizing at least one neural network with a training data set including the personal data set of each of the plurality of users. The predictive model predicts a probability of a first one of the users associated with the user device interacting with a first product and/or service by correlating a personal data set of the first one of the users to the personal data set of at least a second one of the users and sends a communication relating to the first product and/or service to the user device when the predicted probability meets or exceeds a threshold value.


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