The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 15, 2024
Filed:
Mar. 29, 2021
Applicant:
International Business Machines Corporation, Armonk, NY (US);
Inventors:
Gandhi Sivakumar, Victoria, AU;
Kushal S. Patel, Pune, IN;
Sarvesh S. Patel, Pune, IN;
Luke Peter Macura, Victoria, AU;
Assignee:
INTERNATIONAL BUSINESS MACHINES CORPORATION, Armonk, NY (US);
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04L 65/1089 (2022.01); G10L 15/22 (2006.01); H04L 65/1045 (2022.01); H04L 65/1059 (2022.01); H04L 65/401 (2022.01); H04L 65/75 (2022.01);
U.S. Cl.
CPC ...
H04L 65/1089 (2013.01); G10L 15/222 (2013.01); H04L 65/1045 (2022.05); H04L 65/1059 (2013.01); H04L 65/401 (2022.05); H04L 65/765 (2022.05);
Abstract
Provided are a method, system, and computer program product in which a service orchestration layer is configured in a telecommunications network. Personalized pending user actions are transmitted to a user equipment, in response to a hold being performed over a first communications channel to the user equipment.