The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 15, 2024

Filed:

Sep. 27, 2022
Applicant:

Splunk Inc., San Francisco, CA (US);

Inventors:

Anupadmaja Raghavan, Cupertino, CA (US);

George Daloukov, San Francisco, CA (US);

Alok Anant Bhide, Sunnyvale, CA (US);

Ross Andrew Lazerowitz, San Francisco, CA (US);

Tristan Antonio Fletcher, Pacifica, CA (US);

Alan Vincent Hardin, San Francisco, CA (US);

Assignee:

Splunk Inc., San Francisco, CA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06Q 10/06 (2023.01); G06Q 10/0639 (2023.01); G06Q 10/20 (2023.01); H04L 41/5006 (2022.01); H04L 41/5009 (2022.01);
U.S. Cl.
CPC ...
G06Q 10/06393 (2013.01); G06Q 10/20 (2013.01); H04L 41/5006 (2013.01); H04L 41/5009 (2013.01);
Abstract

An automatic service monitor in an information technology environment has its operation controlled by information that, in part, defines entities that perform services and defines key performance indicators (KPIs) that indicate measures of performance of the services. Additional information controls the operation of the service monitor with respect to identifying and adapting for KPIs based on the non-normal data caused by maintenance work or other causes. Such adaptation may include changes in how reported information appears to the user.


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