The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 15, 2024
Filed:
Mar. 17, 2021
Applicant:
Pegasystems Inc., Cambridge, MA (US);
Inventors:
Dustin Jay Hooks, Lenexa, KS (US);
Stephen Jacquemin, Mableton, GA (US);
Jeremy Wetherford, Atlanta, GA (US);
Assignee:
Pegasystems Inc., Cambridge, MA (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/0633 (2023.01); G06F 11/34 (2006.01); G06F 16/21 (2019.01); G06Q 10/0639 (2023.01);
U.S. Cl.
CPC ...
G06Q 10/0633 (2013.01); G06F 11/3438 (2013.01); G06F 11/3447 (2013.01); G06F 16/212 (2019.01); G06Q 10/06393 (2013.01);
Abstract
A computer-implemented method is disclosed for generating insights for improving software workflows, where a workflow corresponds to a sequence of interactions of a user with one or more different user interface screens of software applications to perform a task. Attributes of the workflow associated with quality, efficiency and other attributes are measured by scoring aspects of the workflow and generating reports. The reports may also provide insights on opportunities to automate workflows.