The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 15, 2024
Filed:
Aug. 01, 2022
Microsoft Technology Licensing, Llc, Redmond, WA (US);
Wenjing Wang, Redmond, WA (US);
Youquan Su, Redmond, WA (US);
Zi Ye, Redmond, WA (US);
Ya Lin, Bellevue, WA (US);
Shirley F. Tan, Sammamish, WA (US);
Ashwin Shrinivas, Bellevue, WA (US);
Mathieu Baptiste Demarne, Seattle, WA (US);
Grant R. Culbertson, Duvall, WA (US);
Yvonne Mckay, Woodinville, WA (US);
Thomas R. Michaels, Jr., Bellevue, WA (US);
Barton K. Duncan, Philadelphia, PA (US);
Zhirui Yuan, Sammamish, WA (US);
Microsoft Technology Licensing, LLC, Redmond, WA (US);
Abstract
A computing system automatically manages error reports. Each error report specifies an error that occurred within a subsystem of the computing system. A received error report is added into a root cause grouping. Each root cause grouping contains error reports having error types traceable to a same root cause. A deployment time at which the subsystem corresponding to the error report was deployed within the computing system is determined. A severity score for the root cause grouping is generated as a function of the deployment time. The severity score inversely correlates to a time period length between the deployment time and the occurrence time of the error. The root cause grouping is assigned to a ranked error container of a plurality of ranked error containers based on the generated severity score. Each ranked error container contains root cause groupings having severity scores within a specified score range.