The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 08, 2024
Filed:
Jun. 02, 2022
Salesforce, Inc., San Francisco, CA (US);
Guangsen Wang, Singapore, SG;
Samson Min Rong Tan, Singapore, SG;
Shafiq Rayhan Joty, Singapore, SG;
Gang Wu, Santa Clara, CA (US);
Chu Hong Hoi, Singapore, SG;
Ka Chun Au, San Francisco, CA (US);
Salesforce, Inc., San Francisco, CA (US);
Abstract
Embodiments provide a software framework for evaluating and troubleshooting real-world task-oriented bot systems. Specifically, the evaluation framework includes a generator that infers dialog acts and entities from bot definitions and generates test cases for the system via model-based paraphrasing. The framework may also include a simulator for task-oriented dialog user simulation that supports both regression testing and end-to-end evaluation. The framework may also include a remediator to analyze and visualize the simulation results, remedy some of the identified issues, and provide actionable suggestions for improving the task-oriented dialog system.