The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 24, 2024
Filed:
May. 21, 2021
Sandvine Corporation, Waterloo, CA;
Kamakshi Sridhar, Plano, TX (US);
Kavi Kanasupramaniam, Waterloo, CA;
Arman Naeiman, Waterloo, CA;
Marcel Szekely, Waterloo, CA;
James Beecker, Waterloo, CA;
Alexander Havang, Malmo, SE;
Abstract
A method for determining subscriber experience in a computer network including: defining a plurality of features influencing subscriber experience; initializing a weight for each of the features of the plurality of features; determining a feature value for at least one subscriber for each of the plurality of features; determining a subscriber score for the at least one subscriber based on the feature values and the weight of the feature; determining at least one subscriber with a subscriber score outside a predetermined threshold; and performing a subscriber response action for each subscriber with the subscriber score outside of the predetermined threshold.