The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 24, 2024
Filed:
Jun. 29, 2023
United Services Automobile Association (Usaa), San Antonio, TX (US);
David Charles Hardage, San Antonio, TX (US);
Samantha Sprague, Glendale, AZ (US);
William Leland Fehlman, Williamsburg, VA (US);
Shane Michael Steinert, San Antonio, TX (US);
Rajila Vinod, Boerne, TX (US);
George Pinkosky, Round Rock, TX (US);
United Services Automobile Association (USAA), San Antonio, TX (US);
Abstract
People provide content such as a recorded text or audio on various platforms, such as recorded telephone lines, social media, or web chats. The techniques described in this patent document can be used to obtain a set of topics that characterize the words in the recorded text or audio for each platform. By identifying topics being discussed on several platforms and by correlating topics between the platforms, a multi-channel topic orchestration server can generate a timeline that shows when the topic appeared on the various platforms.