The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 24, 2024
Filed:
Jan. 18, 2022
Oracle International Corporation, Redwood Shores, CA (US);
Elias Luqman Jalaluddin, Seattle, WA (US);
Vishal Vishnoi, Redwood City, CA (US);
Mark Edward Johnson, Castle Cove, AU;
Thanh Long Duong, Seabrook, AU;
Ying Xu, Albion, AU;
Oracle International Corporation, Redwood Shores, CA (US);
Abstract
Techniques are disclosed for systems including techniques for multi-factor modelling for training and utilizing chatbot systems for natural language processing. In an embodiment, a method includes receiving a set of utterance data corresponding to a natural language-based query, determining one or more intents for the chatbot corresponds to a possible context for the natural language-based query and associated with a skill for the chatbot, generating one or more intent classification datasets, each intent classification dataset associated with a probability that the natural language query corresponds to an intent of the one or more intents, generating one or more transformed datasets each corresponding to a skill of one or more skills, determining a first skill of the one or more skills based on the one or more transformed datasets and processing, based on the determined first skill, the set of utterance data to resolve the natural language-based query.